SG SPORTS RETURNS/EXCHANGES POLICY
- All returns (refunds or exchanges) must be accompanied by the return/exchange form
- All sales are final on clearance/sale items and are not eligible for return or exchange. A handling fee in the amount of $10.00 will be charged for items that are ineligible for returns/exchanges mailed to SG Sports.
- All merchandise must be returned in its original, unused, packaged & resalable condition, except for manufacturer defects. Refer to manufacturer warranty for all defective merchandise. If used item are mailed to SG Sports, the package will be mailed back to the customer. The customer is responsible for new shipping cost and a $10.00 handling fee.
- All merchandise must be returned or exchanged within 30 days from the original date of purchase, after which all sales are final.
- Refunds are processed to the original form of payment minus any shipping cost SG Sports incurred to ship the original order.
MAIL YOUR ITEMS BACK TO US
Looking for a product exchange? We often sell out fast. The best method to ensure you receive exactly what you want is to order the new item now through sgsports.shop and let us worry about the exchange afterwards!
After ordering your new item, follow the steps below and we will process a refund to the original form of payment minus any shipping cost SG Sports incurred to ship the original order. You may also have us process the entire exchange for you by writing in the desired item on our exchange form (below), however be aware product sells out fast and exact replacements are not always possible.
STEP 1: PRINT AND FILL OUT THE RETURNS/EXCHANGES FORM
Make sure to include the completed form within your box!
STEP 2: PACK UP YOUR UNDESIRED ITEMS
Any unmarked box or wrapping will work! Please don't stick shipping labels directly on the skate box. Items on clearance/sale not eligible for return or exchange.
STEP 3: PURCHASE POSTAGE AND MAIL YOUR ITEMS
Send your box with the completed returns/exchanges form to:
SG Sports Distribution
390 Amapola Ave, Suite 3
Torrance, CA 90501
390 Amapola Ave, Suite 3
Torrance, CA 90501
STEP 4: CHECK YOUR EMAIL FOR CONFIRMATION YOUR RETURN HAS BEEN RECEIVED
SG Sports will process your return and email you when it's complete.
Questions? The SG Sports Team is here to help.